how to claim

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We fully investigate your claim and present it (along with any evidence) to one of our specialist solicitors

You sign an agreement instructing the solicitors to deal with your claim. If our recommended solicitors are happy to act for you and you are happy for them to deal with your claim, they would then send you (either by post or email) some documents for you to sign (usually including a “no win, no fee" agreement).

These documents, when returned by you, will allow them to start work on your claim

The Solicitors will write a formal letter of claim and send this to the person or organisation at fault (or their insurers if they have their details). This sets out the circumstances of your accident, a summary of your injuries, and gives reasons why they are to blame.

The insurers to the person or organisation at fault (as insurance of this type is often compulsory) will then have just less than 4 months to admit or deny responsibility for your personal injury claim.

If they deny responsibility, your solicitors will work with you and your witnesses to persuade them to change their minds. Ultimately court proceedings can be issued against them.

If the insurers admit responsibility, your solicitors will then set about the process of gathering evidence to support your claim.

Firstly, they would apply for copies of your medical records and arrange an appointment for you with a specialist medical expert local to you. The expert would prepare a report setting out what injuries you sustained and how they have affected you.

And secondly, they would draw up a schedule of your financial losses, including any loss of earnings.

Once you have your finalised medical report and details of your financial losses, these will be sent to the other side’s insurers and a process of negotiation will begin to try and agree a fair amount of compensation for you.

To ensure that any proposed settlement is a good and fair one, your solicitors will carry out a formal valuation of your claim, using the courts guidelines and reported case law with injuries similar to yours.

If the insurers either fail to come up with an offer of settlement in time or if they simply make an offer that is just not good enough, there are various ways in which your solicitors can put them under pressure to increase to an acceptable amount. This can ultimately include the use of court proceedings, although this is rarely needed.

Once a settlement of your claim has been agreed, or the court has made an award of compensation, your compensation should be received by you after a few weeks. Your legal costs and disbursements (such as medical report fees) will also be paid by the other side.